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// experience.md

Experience

A decade designing products across fintech, banking, travel and SaaS — most recently AI agents and identity at Microsoft Security.

10+

years designing

6

companies

1B+

users reached

MS hackathon wins

01~/renan-rios$cat ./microsoft/impact.md

MicrosoftMicrosoft Security

Product Designer · Security UX · Identity & Network Access (IDNA).

mission.mdactive

Designing for 1B+ people · since 2024

Mission brief

Security is one of the most urgent needs for our customers as they navigate constant digital threats, rising regulatory pressure, and increasingly complex technology environments. Microsoft Security's goal is to make the digital world safer for everyone by delivering an integrated security cloud that protects people, organizations, and developers with end-to-end, simplified solutions — across diverse, heterogeneous environments, while safeguarding Microsoft's own global estate.

Identity's growing importance

Digital identity now sits at the center of how people access the products and services they depend on. My work turns customer feedback into intuitive, trustworthy experiences that help billions of users sign in, authenticate, and stay secure — building seamless identity journeys powered by next-generation technologies like biometrics and passkeys.

Designed MFA for Sign-in, Sign-up and self-serve password reset

Improved Arkose CAPTCHA on the new Microsoft design language

Designed analytics experiences for identities on Microsoft Entra

Automated the Microsoft Entra recommendations experience

Improved the SOC Analyst experience for identifying risky apps

Created a Social Identity Provider extension for VS Code

Designed Entra Copilot AI App Risk identification

Designed a Copilot AI Agent for risky-apps automation

Designed GSA Zero Trust Traceroute for Windows & macOS

Facilitated app onboarding to the Microsoft Entra App Gallery

Developed an AI app for Azure migration from B2C to Entra ID

02~/renan-rios$cat ./work/projects.config.json

Selected work

Products & features I designed before Microsoft — across fintech, banking, travel and SaaS.

projects.config.json
{
  "portfolio": {
    "category": "Selected work",
    "projects": [
      { "name": "GigEasy", "accent": "accent-blue" },
      { "name": "N5 Shield", "accent": "syntax-green" },
      { "name": "Bank of Ireland app v2", "accent": "syntax-purple" },
      { "name": "Grian Design System", "accent": "syntax-cyan" },
      { "name": "Ryanair Check-in – Selecting Passengers", "accent": "syntax-orange" },
      { "name": "myRyanair", "accent": "syntax-yellow" },
      { "name": "Boarding Pass Cross-sell", "accent": "accent-blue" },
      { "name": "Notification Centre", "accent": "syntax-green" },
      { "name": "Ryanair Check-in – Priority Boarding", "accent": "syntax-purple" }
    ]
  }
}

03~/renan-rios$git log --all --author=Renan

The full history

Every role, in order — from Ryanair to Microsoft.

f3a9d21(HEAD → main)2024 — Present

Microsoft

Product Designer — Security UX (IDNA)

Identity & Network Access

Designing AI agents, Entra Copilot, and identity & security experiences relied on by over a billion people.

AI AgentsIdentitySecurity UXDesign Systems
b7e0c44Jun 2023 – Feb 2024

Clubforce

Lead Product Designer → Senior Product Designer

Remote

Full-time role driving product design for a SaaS platform powering sports clubs.

SaaSHCIProduct Design
9c2f81aJul 2022 – Jan 2023

Mastercard

Senior Product Designer

Dublin · Remote

Designed an ERP B2B platform managing payments between buyers and suppliers. Defined problems with the product team and designed integrated payment solutions for banks.

Human FactorsSaaSFintech
4d6b3e8Jul 2021 – Jul 2022

Xcelirate

Senior Product Designer

Barcelona · Remote

Supported and maintained one of the most accessed Canadian listings websites. Scaled the company's Design System and collaborated with engineers and product managers.

HCICreative Problem SolvingDesign Systems
a05f1c9Oct 2018 – Jul 2021

All Human (Bank of Ireland)

Senior UX/UI Designer

Dublin

Designed the app and created the Córas Design System. Implemented PSD2 guidelines for User Authentication impacting millions of users.

Human FactorsHCIDesign Systems
2e8d7b0Jun 2017 – Sep 2018

Ryanair

UX Designer

Dublin

Worked with a multinational group of designers to increase conversion. Focused on the profile system and online check-in process.

Human FactorsHCIConversion Optimization