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// experience.md

Experience

A decade designing products across fintech, banking, travel and SaaS — most recently AI agents and identity at Microsoft Security.

10+

years designing

6

companies

1B+

users reached

2×

MS hackathons shipped

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MicrosoftMicrosoft Security

Product Designer · Security UX · Identity & Network Access (IDNA).

mission.mdactive

Designing for 1B+ people · since 2024

Mission brief

Security is one of the most urgent needs for our customers as they navigate constant digital threats, rising regulatory pressure, and increasingly complex technology environments. Microsoft Security's goal is to make the digital world safer for everyone by delivering an integrated security cloud that protects people, organizations, and developers with end-to-end, simplified solutions — across diverse, heterogeneous environments, while safeguarding Microsoft's own global estate.

Identity's growing importance

Digital identity now sits at the center of how people access the products and services they depend on. My work turns customer feedback into intuitive, trustworthy experiences that help billions of users sign in, authenticate, and stay secure — building seamless identity journeys powered by next-generation technologies like biometrics and passkeys.

Designed MFA for Sign-in, Sign-up and self-serve password reset

Improved Arkose CAPTCHA on the new Microsoft design language

Designed analytics experiences for identities on Microsoft Entra

Automated the Microsoft Entra recommendations experience

Improved the SOC Analyst experience for identifying risky apps

Created a Social Identity Provider extension for VS Code

Designed Entra Copilot AI App Risk identification

Designed a Copilot AI Agent for risky-apps automation

Designed GSA Zero Trust Traceroute for Windows & macOS

Facilitated app onboarding to the Microsoft Entra App Gallery

Designed the Migration Policy Analyzer for Azure AD B2C → Microsoft Entra External ID (GA)

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The full history

Every role, in order — from Ryanair to Microsoft.

  1. Microsoft

    2024 — Present

    Product Designer — Security UX (IDNA)

    Identity & Network Access

    Designing AI agents, Entra Copilot, and identity & security experiences relied on by over a billion people.

    • AI Agents
    • Identity
    • Security UX
    • Design Systems
  2. Clubforce

    Jun 2023 – Feb 2024

    Lead Product Designer → Senior Product Designer

    Remote

    Full-time role driving product design for a SaaS platform powering sports clubs.

    • SaaS
    • HCI
    • Product Design
  3. Mastercard

    Jul 2022 – Jan 2023

    Senior Product Designer

    Dublin · Remote

    Designed an ERP B2B platform managing payments between buyers and suppliers. Defined problems with the product team and designed integrated payment solutions for banks.

    • Human Factors
    • SaaS
    • Fintech
  4. Xcelirate

    Jul 2021 – Jul 2022

    Senior Product Designer

    Barcelona · Remote

    Supported and maintained one of the most accessed Canadian listings websites. Scaled the company's Design System and collaborated with engineers and product managers.

    • HCI
    • Creative Problem Solving
    • Design Systems
  5. All Human (Bank of Ireland)

    Oct 2018 – Jul 2021

    Senior UX/UI Designer

    Dublin

    Designed the app and created the Córas Design System. Implemented PSD2 guidelines for user authentication at a bank serving over 4 million customers.

    • Human Factors
    • HCI
    • Design Systems
  6. Ryanair

    Jun 2017 – Sep 2018

    UX Designer

    Dublin

    Worked with a multinational group of designers to increase conversion. Focused on the profile system and online check-in process.

    • Human Factors
    • HCI
    • Conversion Optimization